Our Philosophy

BANKS ARE THE CUSTODIANS OF THE FI NANCIAL WEALTH OF A COMMUNITY: We serve the purpose of creating credit, deposit, and investment opportunities for individuals and groups that can enrich lives by promoting greater independence, self reliance, and ultimately self-regard. Bank associates know that their work may provide opportunities for many individuals to live more fulfilling lives!  

ORGANIZATIONS THAT SEEK TO UNDERSTAND the needs of their customers, and then successfully match those needs with the right resources, provide the ultimate in service. Therefore, we take the time to really listen to our customers, help them learn about our products and services, and work diligently to advise them on ways to optimally meet their needs.
WHEN EXCEPTIONAL SERVICE IS PROVIDED, the community, customers, shareholders and associates mutually benefit. We practice a culture of service to both internal and external customers and to the community.

THE NEEDS OF THE GREATER COMMUNITY supersede the needs of the individual in any decision or action. Self-interest poses a threat to the well-being of the Bank. Therefore, we carefully consider both the immediate and future consequences of our individual behavior.

THE EXPRESSION OF THOUGHTFUL DIFFERENCES OF OPINION CREATES superior solutions. When courtesy, civility, and kindness exist in the debate and deliberation process, relationships of trust and respect will follow. Bank associates are encouraged to challenge conventional thinking but ensure that they research and communicate their differences respectfully and humbly, and remain open to feedback.

ASSOCIATES WHO BALANCE THEIR LIVES through devotion to individuals, family, work, church, and community experience the greatest life and job satisfaction. They become the most valuable associates to the Bank. We encourage our associates to live balanced and satisfying lives– working smart and devoting leisure time to what matters most.

THE GREATEST REWARD FOR ASSOCIATES IS WORK THAT PROVIDES consistent challenge and stimulation, work that engages them in decisions affecting them, and work that has meaning for them. We promote an atmosphere of learning and teaching. Associates seek help from supervisors and others for ways to contribute more and make a difference.

WE ARE “AUTHORS OF OUR OWN LIVES.” The Bank works diligently to provide opportunities for personal and professional growth, but the ultimate responsibility for success rests on the associate. Therefore, associates take responsibility for their attitudes, their work, and the consequences of their words, actions and behaviors. Associates take initiative, and create occasions to improve.