Protect Yourself Online
The following information can help you protect your information when using our online
services. While Bank of American Fork maintains the highest level of security on
our systems, we are not responsible for any breach of security that is beyond our
control. The following are suggestions to help protect you online.
Online Banking Best Practices
- Do not share your login information with anyone else. If you think your information
has been compromised, change your password immediately online and call us at 1-800-815-BANK
- Choose a hard-to-guess password by using random letters and numbers. Do not use
words that can be found in a dictionary or information related to you, such as your
name, address, birth date, etc.
- Disable auto-complete or similar features on any computer you use for online banking.
- Do not write down your password or reveal it to anyone.
- Change your password regularly.
- Remember to log out when you are finished banking online or are leaving the computer
- Avoid using unfamiliar computers to conduct any online banking, as they may be compromised.
- Avoid using regular email to share information about your account with Bank of American
- Use account activity alerts.
- Keep your system and applications current with updates from vendor websites. For
example, use Windows® update feature and install any critical updates
and service packs that are available.
- Use virus and spyware protection software and keep it up-to-date in order to detect
- Use a software or hardware firewall to protect your computer from network intrusion.
- Make sure that any wireless network to which you connect your computer is secure
and requires data encryption.
- Do not download files, install software or open email attachments from unverified
or unknown sources.
Download and install Trusteer Rapport™ Internet browser protection free from Bank of
- Use a secure browser. Check that your browser
is compliant with Secure Socket Layer (SSL) standards by looking for the small padlock
at the bottom right of your browser window and a URL that begins with https ("s"
for "secure"). This ensures your private information is scrambled to prevent unauthorized
- Be wary of phishing emails. These may appear
to be from your bank but are really from criminals trying to lure you to a fake
website to get your personal information. Never click on embedded links if you are
suspicious; instead, type the URL directly into the browser or contact your bank
to verify the authenticity of the email.
- Watch out for fraudulent websites. Always check
to see that you have typed the correct website address for your bank before conducting
a transaction. Beware of copycat websites that deliberately use a name very similar
to that of a real financial institution in an effort to trick you into disclosing
- Beware of pop-ups. Watch out for sudden pop-up
windows asking for personal information or warning of a virus. This is called "scareware"
because it frightens people into providing information or downloading malicious
- Log off and close your browser. Since browsers
cache, or store, information that has been entered or viewed during secure connections,
it may be possible to view personal information after you close the session. This
is especially important when using a public or shared computer. You reduce this
risk by logging off the online banking website (not just clicking the "X"
in the top right corner of the browser) and exiting your browser. You may also consider
clearing your disk and memory cache (methods vary for how to do this depending on
browser type, but usually include adjusting your Internet options).
Bank of American Fork will never solicit your personal information by phone, auto-dialer,
text message, email or providing links within an email requesting that you update
your information. You will not receive any email notification asking you to click
a link or visit a website to unlock your account or to provide any private information
unless otherwise requested by you through the online banking password self-reset
feature. If you receive an email or phone call requesting confidential information
from someone claiming to represent Bank of American Fork, please do not respond.
Please be aware of these types of
phishing scams designed to obtain information from you.
Report Fraud or Suspicious Activity
Read more about security on our blog.
The information provided here is not intended to be legal advice from Bank of
American Fork. Windows® are registered trademarks of Microsoft
Corporation in the United States and other countries.
Rapport is a trademark of Trusteer.
Trusteer’s Rapport software is a product of Trusteer, Inc., made available for free to Bank of American Fork customers. By
downloading and installing Trusteer’s Rapport you agree with all Trusteer, Inc.’s terms and conditions. Bank of American Fork is
not associated with Trusteer, Inc. and is not responsible for and does not guarantee the content, services or operation of Trusteer,
Inc.’s Rapport. All problems, questions or concerns regarding Trusteer, Inc.’s Rapport should be directed to firstname.lastname@example.org.