Your privacy, security and personal information is our top priority
Bank of American Fork will never solicit your personal information by phone, auto-dialer, text message, email or by providing links within an email requesting that you update your information. You will not receive at any time an email notification asking you to click on a link or visit a website to unlock your account or to provide any private information unless otherwise requested by you through the Online Banking password self-reset feature. If you receive an email or phone call requesting confidential information from someone claiming to represent Bank of American Fork, please do not respond.
Click here to learn more about cybersecurity.
To report fraud or suspicious activity, please contact customer service at 1-800-815-BANK (2265) or visit a bank location immediately.
To report a lost or stolen debit/credit card please contact our customer service team during normal banking hours at the number listed above. For after-hours, weekend or holiday service, please call one of the following numbers for either your VISA® debit or credit card:
Debit Card Support (within U.S.): 888-297-3416
Debit Card Support (Outside U.S.): 206-389-5200
Credit Card Support: (855) 445-1192
Contact one of the three major credit bureaus to place a fraud alert on your credit report, as well as a victim's statement asking that creditors call you before opening new accounts or charging existing ones.
As required by law, that credit bureau will report the information to the other two bureaus for you. You should also:
- Contact creditors for any accounts that have been affected
- Always follow up with a letter and keep copies of everything
- Close affected accounts and assign passwords to new ones as needed
The information provided here is not intended to be legal advice from Bank of American Fork.
VISA®, the name VISA, VISA (stylized), PLUS®, and the PLUS Design Mark® are federally registered Trademarks of VISA.